Result Department

Case Study: Investor Outreach and CRM Implementation for DNA Capital

DNA Capital engaged Result Department to improve investor engagement and streamline deal flow with a dual-pipeline CRM implementation. In under six months, the firm generated over 300 qualified leads, increased conversion visibility, and secured four private investment agreements, expanding its reach in the U.S. capital market.

Category

Lead generation & research

Industry

Healthcare

Headquarters

Bethesda, MD

Company size

201–500 employees

Client Profile

DNA Capital is a private capital firm that supports startups and fast-growing businesses with flexible funding solutions. With a focus on connecting high-potential companies to private investors, DNA Capital operates across various sectors, including technology, consumer goods, and emerging markets.

As the firm looked to expand its presence in the U.S., it faced a critical need: building a scalable, efficient system for investor outreach. Without a structured process in place, opportunities were being lost to manual inefficiencies and limited visibility.

To solve this, DNA Capital engaged Result Department to design a targeted lead generation strategy and implement a CRM system that could manage investor relationships at scale.

The Challenge

When DNA Capital set out to grow its investor network in the U.S., it quickly ran into a familiar issue: outreach was happening, but it wasn’t working at scale. The team was juggling conversations across spreadsheets, inboxes, and phone calls, with no real system to manage or grow those relationships.

Some of the biggest blockers included:

  • Outreach was inconsistent. Without a dedicated lead generation process, it was hard to keep momentum with new investor conversations.
  • Follow-ups slipped through the cracks. There was no clear way to track where each investor stood or who needed the next steps.
  • Everything was manual. Managing leads across disconnected tools made things slow, repetitive, and prone to error.
  • There was no CRM. Without a structured pipeline, the team couldn’t prioritize deals, measure progress, or spot conversion gaps.

As a result, DNA Capital was leaving opportunities on the table. They needed a system that could reliably attract, track, and convert investor interest into long-term partnerships at scale.

The Strategy

To build a scalable investor acquisition engine, Result Department started by putting the right team in place. We hired and trained three dedicated lead generation managers, each with clear roles and KPIs. Two focused on targeted outreach across LinkedIn and email, while the third also handled cold calling and managed meeting scheduling directly with investor contacts.

Our outreach strategy was built to start real conversations. Each contact was researched and categorized by investor type, portfolio focus, and relevance to DNA Capital’s positioning. Messaging was tailored, and follow-ups were tracked with precision.

As investor interest started coming in, we made sure those leads didn’t get lost. We implemented a custom CRM system, built around two core pipelines:

  • Pipeline 1 tracked investors who had been contacted and were in the early stages—typically those scheduled for an intro call or awaiting follow-up.
  • Pipeline 2 captured investors who had completed initial meetings and were now moving into negotiation or deeper engagement.

This structure gave DNA Capital full visibility into its investor funnel, who was engaged, who needed a nudge, and where each opportunity stood.

To make the system truly efficient, we layered in workflow automation and reporting. Tasks like follow-up reminders, meeting handoffs, and investor stage tagging were automated to reduce manual effort. Weekly reports provided leadership with a clear view of funnel performance, conversion bottlenecks, and upcoming opportunities.

Every part of the strategy was designed to do two things: streamline the outreach process and convert interest into capital partnerships, without wasting time or losing track of momentum.

The Results

Within five months, DNA Capital saw clear, measurable results from the outreach system and CRM structure we put in place.

  • Over 300 qualified investor leads were identified and engaged through targeted outreach.
  • More than 50 meetings were scheduled with investors who had aligned profiles.
  • Four investment partnerships were signed with private capital firms ready to collaborate.
  • The new CRM system gave the team full visibility into each stage of the investor pipeline.

The change was immediate. Instead of juggling leads in scattered tools or chasing conversations from memory, the team now had a structured way to track progress and stay ahead of each opportunity.

Follow-ups were timely. Meetings didn’t fall through the cracks. Each lead had a clear next step.

The CRM helped the team prioritize the right investors, reduce busy work, and stay focused on closing deals. Weekly reports highlighted what was working and where adjustments were needed, which allowed for smarter decisions and faster momentum.

In short, DNA Capital moved from manual effort to a repeatable system that delivered real investor conversations and closed deals.

Let’s Build Your Next Growth System

If you’re serious about scaling investor outreach or building a sales process that delivers results, let’s talk. Result Department designs systems that turn conversations into capital and momentum into measurable growth.

Contact us to engineer your outreach and close high-value capital partners.

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